Category: Association Operations

Design Office hallway with LCD screen floor stand, open and closed elevator doors. Vector realistic empty lobby interior with lift, plants and blank advertising display. White billboard with copy space
2022 Spring Capital Design Projects

There’s a riddle in a popular children’s book that asks, ‘What’s the largest room in the world?’ After much consideration and many incorrect guesses, one of the characters in the book has the answer: “Why, the largest room in the world is r…

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Maintenance Man cleaning red, conrete pavement block using high pressure water cleaner. High pressure cleaning. Man wearing waders, protective, waterproof trousers and gloves doing spring jobs outdoors.
2022 Spring Spring Maintenance

It’s that time of year again. Birds are chirping; trees are blooming; property managers and co-op and condo boards are addressing their task lists for the change of seasons. Whether it’s a Wrigleyville walk-up or a Streeterville supertall, …

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Management Group of six happy friends, boys and girls, holding big banner. Including Welcome title. Cartoon illustration for your design.
2022 Spring Orienting New Owners

First-time buyers in condo associations, co-ops, and other multifamily residential communities are often surprised—and a bit confused—by the way in which their new building or HOA operates. Whether they are coming from a rental background o…

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Maintenance CAI Public Policy Report: Condo Safety
CAI Public Policy Report: Condo Safety

Following the tragic partial collapse of Champlain Tower South in Surfside, Florida in June 2021, the Community Associations Institute (CAI) convened a trio of task forces to explore laws and best practices for the community association…

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Management Speech Bubble Puzzle and Discussion
2022 Winter Dealing With Disruptive Residents

If you live in, work in, or provide services for a co-op, condo, or HOA, you know that however harmonious a building or association is in general, there is always that one person—or perhaps more than one—who throws a wrench in the works. It…

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Management Office shelves full of files and boxes
2022 Winter Digital Documents

Paper, or electronic? It’s now a choice for everything, from the books we read for pleasure to the books we keep on our associations and corporations. Even restaurant menus are digital today in the wake of the need for ‘touch-free’ environm…

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Management Jigsaw puzzle piece with red businessperson facing the opposite direction from crowd.
2022 Winter Conflicts of Interest

If you live in a condo or a co-op, you most likely have heard the term fiduciary duty, usually in reference to the responsibilities and obligations of board members and management. But what is a fiduciary duty? In essence, it’s a legal rela…

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Management Click app icons set. Vector illustrations. Play, like, power, new follower notification. UI/UX user interface
2022 Winter Co-ops, Condos, HOAs & Social Media

Fans of the TV show “Seinfeld” may recall an episode in which the character Kramer posts the names and photos of all the residents in his building in the lobby so everybody can get to know each other better—maybe even (gasp) say “hello” to …

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Finance Arrow with dollar bills pointing up. Concept shot for currency exchange rate going up, inflation, economic boom
As Costs Rise, So Do Carrying Charges

The Community Associations Institute (CAI) estimates that 74 million Americans live in communities managed by homeowners associations, of which condos account for 35% to 40%. That’s a lot of people - many of whom may be in for a nasty shock…

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